AECOM Associate Help Desk Specialist - Sr in Washington, District Of Columbia
United States of America - Washington, D.C., Washington, D.C.
AECOM has an immediate opportunity for a Senior Data Center Technician to support a government agency’s capabilities in Washington, D.C (Union Station / Red Line).
Performs day-to-day activities required to manage data center activities, such as providing daily updates and weekly reports, to include capacity reports, workflow reports, schematics, environmental reports, and inventory reports. Manages power and cabling requests, all data center equipment and racks, and scheduling of all hardware moves/adds/changes. Updates hardware inventory, wire map connections, workflows, and capacity reports. Works directly with the system architecture team to produce installation documents and ensure requirements for System Change Request implementation and datacenter work are accurate. Utilizes change and configuration management database systems (such as TeamTrack), and service management systems (such as ServiceNOW) to provide updates and tracks and manages status using tools such as NLyte.
Must have a minimum of 10 years of related experience in the management of Data Centers, to include experience using change and configuration management database systems (such as TeamTrack), and service management systems (such as ServiceNOW.) Must possess a Certified Data Center Engineer Certification or equivalent.
May be required to work evenings and weekends. Participation in a 24x7 on call rotation may be required. May be required to travel to SEC locations and data centers (<10% travel required)
Candidates must be U.S. Citizen or have legal right to work in the USA without sponsorship (Agency check will be required for this position)
Operations Center Support
What We Offer
AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.
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Job Category Information Technology
Business Line Government
Business Group Management Services Group (MS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 195452BR
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.