Job Information
AECOM O2C Associate, Billing (Pooling) in Taguig City, Philippines
Company Description
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
Here, you will have freedom to grow in a world of opportunity.
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.
When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.
Job Description
AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines
This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.
Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
Assigned invoices may range from simple to moderately complex transactions.
Update client billing information and instructions and billing rates.
Gather and review backup documentations for billing purposes.
Perform revenue recalculation steps in Oracle.
Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
Participate in governance meetings with Operations Team and/or clients.
Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
May be involved in selected transition-related activities such as desktop procedures creation.
Qualifications
Minimum Requirements:
Bachelor’s degree in Finance & Accounting or any Business-related course.
2-3 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash.
Excellent communications skills in both written and spoken English.
Intermediate proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application.
Knowledge and understanding of accounting standards and procedures and internal controls.
Experience working with ERP, e.i., Oracle Systems or SAP is preferred.
Previous experience in process migration/transition is a plus.
Experience working in Shared Services or BPO is an advantage.
Attributes:
Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication)
Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service)
Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail)
Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving)
Ability to work in fast-pace environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. ( Adaptability )
Additional Information
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: REF41352P
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: GBS
Career Area: Finance
Work Location Model: Hybrid
Legal Entity: AECOM Global Business Services - Philippines ROHQ