AECOM Veterans Jobs

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise, and digital solutions to our work in transportation, buildings, water, the environment, and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have the freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description

Job Description:

This role is primarily responsible to provide support for knowledge management, marketing, and business development systems. Key focus is to manage data and content required for the development of bid and proposal documents, including information used to develop employee resumes/CVs and project profile content, data used for the development of project descriptions and project information, and data needed for needed for qualifications and proposals such as employee counts by office, office locations by country/region, and employee disciplines by office/state/country and region.

• Manage employee information including license information and project experiences and normalize data and content to ensure consistency with all the employees connected to the projects

• Collaborate with Marketing team and support information requests for site content and searches, updates to individual marketing collateral libraries, and organize data and compile results using company templates in line with corporate guidelines

• Develop and maintain reports on staff breakdowns with various parameters including location, business line, and region

• Manage project profiles content and data including description summaries and metadata essential to searching and reporting

• Research large-dollar projects to find online content and add it to the description

• Research projects where the listed owner/end client is an AEC firm, to find the end client and adjust the AECOM role

• Conduct searches and produce export summary reports

• Update and maintain opportunity record and proposal libraries post submission

• Modify and create SharePoint site pages, libraries, and other site applications

• Update and maintain links, add new content to libraries as requested

• Perform site analytics and research to improve site content, access, and awareness

• Review the knowledge base to identify areas that need to be updated and expanded

• Assist on creating business requirements document, page mock-up, and process workflow for new KM initiatives

• Assist on presenting KM proposals to the stakeholders to fully understand the requirements and to integrate feedbacks

• Manage LMS and SharePoint sites including supporting or creating new events and updating schedules for posting

• Collaborate with LMS administrators and KM team in managing updates of new content to LMS curriculum

• Manage post-event data, attendance records, and other key metrics

• Collaborate with Systems team in managing CRM administration including dashboard creation and modification

• Assist CRM administrator and super users in maintaining opportunity, client-related, and project-related fields as needed

• Maintain current processes and incorporate documentation updates as required

• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity

• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes

• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Qualifications

Minimum Requirements:

• Bachelor’s Degree in Marketing, Business, Communications, Journalism, IT, or other similar courses

• At least 5years of relevant professional experience in a corporate environment, outsourcing, shared services, or other similar models

• Intermediate proficiency in MS Office tools and experience with O365 and SharePoint site development

• Proposal support experience is preferred

• Experience with CRM systems administration, such Salesforce is preferred

• Advanced skills in Adobe Creative specifically InDesign is preferred

Attributes:

• Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail)

• Ability to maintain good customer relationship and initiate ways to improve customer experience (Customer Service)

• Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration)

• Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication)

• Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving)

Additional Information

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: REF11371X

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: GBS

Career Area: Business Development

Work Location Model: Hybrid