Job Information
AECOM Corporate Card Administrator in Taguig City, Philippines
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
The role is responsible for administering and maintaining AECOM’s Corporate Travel and Entertainment (T&E) Card, as well as providing general administrative and data analytical support to the Global Travel team.
Process new cardholder applications, issue, and cancel cards, and support the resolution of issues related to spending limits, declines, MCC restrictions, delinquency monitoring, and fraud activity by company requirements.
Monitor cardholders by performing data analysis and transactional searches, report repeat violations to the Manager of Internal Reporting; assist with reconciling corporate card accounts and generating required reporting to monitor, track, and report delinquency and spend analytics.
Review and assess current purchasing and expensing practices and procedures recommend improvements to facilitate a more efficient and effective process and identify new savings opportunities. Update and manage training materials, policy and procedures, and communications to establish consistency and best practices.
Review term and transfer list for potential cancellation of transferred and terminated employees and FTE changes affecting eligibility; assist in processing final expenses and payoffs for terminated and delinquent accounts. Advise and document for management when applications should be denied.
Assess current spending practices to ensure compliance with company policies and procedures and generate meaningful reports/action items that can be easily understood and applied to support department goals.
Serve as the primary interface between the firm and the card vendors regarding the card program, emerging technology, changes in the program, and any other issues.
Respond quickly to traveler issues such as, but not limited to travel travel-related system access and credit card issues. Provide training and guidance to business unit personnel on each of the card’s capabilities/restrictions and system access.
Learn the different travel-related systems used within the company and apply system updates and maintenance as requested.
Communicate with the travelers and maintain website information to assist them in self-managing their accounts.
Practice and ensure that company policies and procedures and state or federal laws are always followed.
Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
Perform simple but varied tasks in compliance with service-level agreements, processes, policies, and procedures.
Assess identified issues and collate documentation to assist in investigating and resolving common and recurring issues.
Support selected simple process improvement initiatives to streamline processes.
Qualifications
Bachelor’s degree or equivalent combination of education and experience preferred.
3-4 years of experience, two (2) years of which should be relevant to corporate card administration or accounting and electronic expensing.
Travel co-ordination related experience preferred.
Intermediate proficiency in MS Office tools and relevant Databases
Additional Information
Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: REF30373K
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: GBS
Career Area: Procurement & Supply Chain
Work Location Model: Hybrid