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Job Information

AECOM Traffic Monitoring Supervisor- Florida’s Turnpike Enterprise TMC in Pompano Beach, Florida

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Is seeking a Traffic Monitoring Supervisor in Pompano and Ocoee, Florida at the Florida’s Turnpike Enterprise Traffic Management Center (TMC)

Job Description

  • Front line leader who is responsible for providing leadership, guidance & direction to control room operations personnel.

  • Demonstrated ability to provide vision, leadership, and direction to Control Room personnel.

  • Takes lead role in workflow coordination.

  • Responsible for the overall quality of staff’s work and oversees projects.

  • Ability to clearly convey thoughts, messages, ideas, or other guidance to other individuals both in writing and verbally and ensure comprehension & understanding. Exceptional communication skills.

  • Ability to prepare for and actively participate in after action reviews, Stealth reports, or other communications/debriefings as needed.

  • Ability to develop and modify Control Room work schedules based on operational needs & contractual obligations.

  • Assist in the routine review and updating of Standard Operating Procedure (SOP) & Standard Operating Guidelines (SOG).

  • Ability to clearly convey expectations & accountabilities to personnel regarding performance and hold periodic reviews to report results.

  • Ability to effectively delegate work assignments to personnel for task completion and personal development purposes.

  • Demonstrated work ethic & individual integrity above reproach.

  • Ability to adapt communications and leadership style based upon the situation and individual(s).

  • Decisiveness in decision-making, judgement, and ability to be assertive when required.

  • Ability to establish, manage and meet deadlines for multiple tasks simultaneously.

  • Demonstrated enthusiasm and positivity towards ones work & assignments. Ability to self-motivate and provide motivation to others to meet deliverables & objectives.

  • Takes initiative to better serve operational/ staff/ client needs.

  • Demonstrated strategic planning capabilities and ability to look ahead and predict with some accuracy the needs of the operation or client.

  • Demonstrated ability to gain consensus within the Team and remain open-minded to suggestions, feedback, ideas or criticisms.

  • Identify current industry trends or TMC best practices and analyze suitability within Control Room operations for implementation or adaptation.




  • HS + 2 or more years prior experience as a Traffic Monitoring Operator or other related experience.

  • Previous leadership or supervisory experience.

  • Must be able to synthesize information from multiple, diverse, and simultaneous inputs.

  • Must pass a state and federal criminal history/security background check; must also successfully complete Florida Department of Transportation fingerprint-based screening.

  • Must pass a pre-employment drug screen.

  • Must be able to remain in a stationary position for prolonged periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to staff or partner agencies.

  • Constantly operate a computer and other monitoring equipment.


  • Associates degree or greater in a relatable discipline; or practical experience in a similar role; 1+ years working in a leadership capacity; experience in traffic management or emergency services.

  • Ability to work calmly and accurately under pressure.

  • Effective oral and written communications skills for in-person, radio, and phone conversations.

  • Experience in leading, mentoring, and evaluating personnel.

  • Effective communication, organizational, and people skills.

  • Proficient use of computers, Microsoft Office (Word, Excel, PowerPoint), and audio/visual equipment.

Additional Information

  • This position does not include sponsorship for United States work authorization.

  • This position does not include relocation benefit

  • This is a Onsite position only

Offered compensation will be based on location and individual qualifications. The expected range is $20.91/hour - $36.58/hour.


AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10109237

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: East

Career Area: Operations & Maintenance

Work Location Model: On-Site

Legal Entity: AECOM Field Services LLC