Job Information
AECOM Client Account Manager Water - Ottawa in Ottawa, Ontario
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a creative, highly talented Client Account Manager to assist in supporting our Municipal Infrastructure projects with a focus on Water, Wastewater and Conveyance. This is a full-time position based in our Ottawa, ON office.
The responsibilities of this position include, but are not limited to, those listed below:
Identify upcoming municipal infrastructure pursuits with emphasis on the municipal water/wastewater/conveyance markets that are consistent with AECOMs water business line and growth strategy.
Serve as AECOMs primary point of contact with clients, and continually considering how clients can best be served by AECOM and ensuring high-quality service is provided.
Understand AECOMs obligations on current client contracts.
Regularly meet with client staff from multiple levels of the client’s organization to obtain feedback on AECOM's performance and identify opportunities.
Monitor client satisfaction and addresses performance issues.
Ensure public sector clients become a sustainable source of repeat business.
Develop marketing and client capture strategies.
Lead the proposal development process including Statement of Qualifications, Technical Proposals and Presentations
Manage, support and/or lead project teams on the design of water and sanitary sewer conveyance systems; municipal water and wastewater treatment facilities; infrastructure condition assessment and rehabilitation; master planning, and other studies.
Qualifications
Minimum Requirements:
Bachelor's Degree + 10 years of relevant experience or demonstrated equivalency of experience and/or education
Proven water, wastewater or conveyance planning, design, and/or construction experience.
Must have business development experience and knowledge in at least one of the following: water or wastewater treatment, conveyance systems, planning studies, condition assessments, rehabilitation and repair projects
Preferred Qualifications:
Degree in Civil or related Engineering discipline preferred
Proven track record with client account management, relationship development, brand elevation, project pursuit execution, and engineering/technical sales.
Experience in the full spectrum of client service, starting with positioning activities, proposal development, and delivery of project designs.
Exceptional technical skills and experience managing/delivering municipal infrastructure projects would be an asset
Desire to serve and lead in a deliberate and focused, yet fast-paced team environment.
Familiarity and experience in Project Management and Contract Administration and complex work environment
P.Eng licensure is an asset
Additional Information
- Sponsorship for Canadian employment authorization is not available for this position.
Offered compensation will be based on location and individual qualifications. The expected range is $145,000.00 - $180,000.00.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
ReqID: J10125756
Business Line: Water
Business Group: DCS
Strategic Business Unit: Canada
Career Area: Business Development
Work Location Model: Hybrid
Legal Entity: AECOM Canada ULC