AECOM Toll Tag Sales Attendant - Conway Toll Plaza in Orlando, Florida

United States of America - Florida, Orlando

Job Summary

AECOM/CFX (Central Florida Expressway) is seeking a full time Toll Tag Sales Attendant to be based at the Conway Toll Plaza - Third Shift (Monday - Friday: 12:30PM - 8:30 PM) at Orlando, Florida.

Typical Responsibilities:

  • Perform all work in accordance with AECOM/CFX safety rules and requirements.

  • Perform all work in accordance with AECOM/CFX company policy, project contract agreement, and applicable laws.

  • Being flexible to work, times, shifts and toll plazas other than home plaza preferred.

  • Responsible for collection and account records of tolls.

  • Accurately classify vehicles and process non-revenue transactions.

  • Responsible for Tour Funds and revenue collection as assigned.

  • Maintain accurate deposit and transaction funds.

  • Provide high level of courteous customer service.

  • Provide clear, courteous and accurate directional information.

  • Provide details about the E-PASS program and E-PASS account information.

  • Assist with traffic control and notification of safety hazards within toll lanes.

  • Responsible for learning all aspects of toll collections.

Minimum Requirements


  • Must have a minimum of 520 hours experience as a Toll Service Attendant (TSA) prior to being hired as a full time Toll Service Attendant.


  • Must be able to effectively communicate with customers including providing directions and assisting with safety hazards.

  • Must be knowledgeable of and able to provide directions to local attractions and facilities; such as airport, bus station, Convention Center, Amway Center, and hospitals.

  • Ability to speak, write, and understand English required.

  • Excellent communication and interpersonal skills through current and/or past employment.

  • Proven computer and clerical skills required with testing to confirm the skill level.

  • Experience with the TRIALS program and the business rules associated with the E-PASS sales and Reload program is required.

  • Good communication skills in verbal and written English.

  • Basic computer skills are required.


  • Routine lifting and or carrying up to 50 pounds.

  • Standing for the duration of work shift.

  • The primary schedule is a set schedule for Monday - Friday, 12:30 PM - 8:30 PM, including holidays and occasional weekends.

  • Must be available to work other times as business needs or client requirements necessitate.

  • Valid Florida driver’s license.

  • Valid contact number for duration of employment is required. AECOM/CFX needs the ability to contact employees related to shift or plaza changes.

Preferred Qualifications

  • High school diploma or graduate equivalency (GED).

  • Some money handling experience

  • Experience with Outlook, Microsoft Word and Excel

  • Toll Operations system experience

Additional Information:

  • Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

  • This position does not include sponsorship for United States work authorization.

  • Relocation benefits are not available for this position.

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Construction Services

Business Group Construction Services Group (CS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 210707BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.