Job Information
AECOM Operations Supervisor (Hybrid) in Novi, Michigan
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is seeking an Operations Supervisor (Hybrid) to be based in Novi, Michigan.
Job Summary:
Fulfilling this role involves splitting a normal work week between deliverable production for the Transportation Management and Academics Program (T-MAP) and Intelligent Transportation Systems (ITS) Practice Line administrative functions.
T-MAP involvement (20 hrs./week) will include executing the responsibilities of an Instructional Designer (ID). An ID is responsible for creating engaging and effective learning experiences for a variety of audiences. This role involves analyzing training needs, developing instructional materials, and evaluating the effectiveness of training programs.
Project Administrator (PA, 20 hrs./week) will involve supporting TMC and Traffic Engineering managers with administrative functions and deliverables associated with maintaining a fiscally and managerially compliant contract.
Key Responsibilities:
Instructional Design Related
Collaborate with clients and project managers to identify training needs and performance gaps. Conduct thorough needs analyses to determine the learning objectives.
Design and develop instructional materials, including e-learning modules, instructor-led training (ILT) materials, job aids, and assessments. Ensure that all content aligns with adult learning principles and instructional design best practices.
Create interactive and engaging learning content using various tools such as Prezi, Clipchamp, Vyond, Google Classroom or other e-learning software. Develop course materials, including storyboards, scripts, and multimedia elements.
Design and develop comprehensive training curricula that meet organizational goals and learner needs. Structure content to ensure logical flow and effective learning experiences.
Incorporate multimedia elements (graphics, audio, video) to enhance learning experiences. Work closely with multimedia developers and graphic designers to create high-quality training materials.
Manage multiple instructional design projects simultaneously. Develop project timelines, coordinate with team members, and ensure the timely delivery of training materials.
Develop assessment tools to measure the effectiveness of training programs. Analyze training outcomes and make data-driven recommendations for improvements.
Work closely with subject matter experts (SMEs), trainers, and other stakeholders to ensure content accuracy and relevance.
Stay current with industry trends, instructional design technologies, and best practices. Continuously improve and update training materials based on learner feedback and performance data.
Collaborate with and support project management staff on company financial systems and processes.
Compile reports covering business costs and overhead/fringe charges.
Review of client invoices, quality checking and correcting coding of AP invoices.
Oversight of national TMC and SSP uniform programs.
Research for and development of trending and forecasting reports, comprised of data from multiple sources.
Critical review and analysis of project variances in cost and schedule to make recommendations for corrective actions.
Project financial reviews based on initial proposed, remaining schedule, and estimates to completion.
Development and maintenance of project and practice line SharePoint sites.
Various forms of communication with clients, staff, and sub consultants for meetings, conferences, training sessions, post incident analyses, event management planning, and ad-hoc purposes.
Special projects as assigned by project and practice line management across both the East and West Regions.
Qualifications
Minimum Requirements:
- BA/BS + 6 years or relevant experience or demonstrated equivalency of experience and/or education
Preferred Qualifications:
ID Experience:
3+ years of experience in instructional design, curriculum development, or a related role. The ideal candidate will have a strong background in instructional design, adult learning theory, and experience with e-learning platforms and tools.
Proficiency in e-learning development tools (LMS platforms, and multimedia editing software).
Solid understanding of adult learning principles, instructional design models and e-learning standards.
Ability to translate complex concepts into clear, engaging learning materials.
Strong organizational skills with the ability to manage multiple projects and deadlines.
Ability to work collaboratively in a team environment and build relationships with stakeholders across the organization.
PA Experience :
Knowledgeable in all functional areas of project administration, supporting both local and national project managers with service delivery and administrative upkeep on an as-needed basis.
Strong user background in MS Office applications and AECOM financial systems.
Experienced in TMC operations, to include standard operating procedures, hiring and onboarding processes, quality control systems, and administrative reporting.
Excellent written and verbal communication skills.
Experience with project management tools is a plus.
Ability to work collaboratively in a team environment and build relationships with stakeholders across the organization.
Additional Information
This role may require occasional travel to company locations or client sites.
Optional remote or local office AECOM environment when not traveling.
Offered compensation will be based on location and individual qualifications. The expected range is $75,000.00 - $90,000.00.
About AECOM
AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10115703
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: West
Career Area: Operations & Maintenance
Work Location Model: Hybrid
Legal Entity: AECOM Technical Services Inc