Job Information
AECOM Club Ride Community Account Manager in Las Vegas, Nevada
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM has a position available for a Club Ride Community Account Manager in Las Vegas, NV. This position focuses on expanding Club Ride programs and services to three newly-defined audiences – Post-Secondary Educational Institutions, Transit Riders and Vanpoolers. The qualified candidate will be a proven transportation professional with the ability to conduct community outreach and engagement efforts for the Regional Transportation Commission’s Club Ride program.
Club Ride works with the business community, regional stakeholders and residents to reduce traffic congestion and travel emissions in Southern Nevada. The program provides education, services and promotions that encourage the use of transit, active transportation, carpooling and vanpooling as a means to improve quality of live in the community.
AECOM is responsible for the comprehensive management of Club Ride. This includes an outreach team responsible for developing community relationships and maintaining a network of employer and community partners that implement commute options programs. It also includes the oversight of a multi-disciplinary team of subconsultants that fulfill regional marketing and communications along with specialized strategies to expand the program’s reach and impact.
Additional Job Detail:
The Community-focused Account Manager focuses on providing outreach and consulting services to defined audiences that expand Club Ride’s reach and help to widen membership and participation, building on Club Ride’s employer-based foundation. The role will help develop Club Ride messaging and programming to encourage the use of greener travel across additional trip types, including post-secondary education institutions, transit riders, vanpoolers and residents. These efforts will support outcomes to raise program awareness and improve regional mobility, increasing mode capture among existing users and encouraging the use of sustainable options for additional trips.
The responsibilities of this role include, but may not be limited to, the following:
The position focuses on expanding Club Ride programs and services to three newly-defined audiences – Post-Secondary Educational Institutions, Transit Riders and Vanpoolers – with responsibilities including:
Post-secondary Education :
Provide one-on-one technical assistance to public and private post-secondary institutions in Clark County that include colleges, universities and technical academies
Grow and maintain partnerships with these entities to promote transportation options and encourage change in travel behavior among students, faculty and staff and promote additional available services including RTC’s reduced-fare and free college transit pass programs
Assist campuses with promoting carpool, transit, bike and pedestrian programs including providing regional ridematching, Club Ride Rewards and special promotions
Tailor outreach services and promotions to meet the unique needs and challenges of each partner and the varied audiences traveling to/from campus
Campus services will include, but not be limited to: transit promotions; carpool and vanpool formation activities; commuter pre-tax benefits (faculty/staff); various incentive programs and tactics designed to encourage mode shift away from drive-alone travel; bicycling and walking programs; and other air quality and congestion mitigation programs – including those aimed at sustainable practices and “green” operations
Maintain the status of current campus partners with all partner activities and contacts documented in the Salesforce database
Recruit new campus partners through networking, cold calling and community engagement
Schedule and conduct on-site events to register students, faculty and staff for Club Ride programs, services and promotions
Serve as the primary point of contact for post-secondary partners and stakeholders; providing TDM consulting services to the partners; maintaining a record of all activities and account details in Salesforce; develop plans for partners and account/engagement growth
Collaborate with other Club Ride and RTC resources including transit, bike/ped, operations and marketing
Manage RTC’s college transit pass programs including marketing and outreach for the reduced semester/monthly passes (NSHE College Transit Pass Partnerships for Students, Faculty and Staff) and outreach, administration and distribution of the grant-funded free college pass program
Vanpool Audience
Assist with the development and launch of a vanpool pilot program
Lead vanpool outreach efforts strategically identifying targeted areas and organizations with characteristics that align with vanpool success
Conduct outreach directly to identified employers, property managers, developers and community and business stakeholders to promote the vanpool pilot and facilitate the vanpool formation process; conduct vanpool-focused recruitment and launch events
Collaborate with an anticipated third-party vendor on outreach and growth strategies, vanpool formation, data collection and reporting and future direction
Transit Rider Audience
Assist with the development of a Transit Outreach Strategy
Collaboration with the RTC Transit team to identify opportunities for Club Ride to support existing riders, recruit new riders, provide feedback/requests
Help develop solutions for areas/customers where transit service does not operate or cannot provide direct service
Enhance existing rider experience by encouraging Club Ride participation
Act as a liaison between RTC Transit and the business community
Coordinate with RTC to participate in transit-focused events
Assist with the development, support, and launch an annual Try Transit modal promotion
Report activities and partner progress through Salesforce, a monthly report, weekly status reports and other required deliverables
Attend local networking and public meetings
Conduct presentations for stakeholders, employers and commuters
Generate measurable results through participation in transportation-related incentive programs
Exceed monthly performance metrics
Qualifications
Minimum requirements:
BA/BS plus 2 years of relevant experience or demonstrated equivalency of experience and/or education
Relevant experience should include one (1) or more of the following: transportation planning, client management, business development, sales, marketing, outreach or other relevant business experience
Previous and demonstrated experience using MS Office and Salesforce
Valid US Driver’s License is required for this position. As a condition of employment, selected candidate must pass a Motor Vehicle Records review
The ability to lift and carry presentation equipment that may weigh up to 30 lbs.
Preferred Qualifications:
Bachelor's Degree in Marketing, Business, Communications, Transportation Planning or related field or some college with equivalent related business experience
4+ years of transportation planning, client management, business development, sales, marketing, outreach or other relevant business experience
Previous experience with transportation planning and policies
Additional Information
Frequent visits to project sites or prospective client locations are required for this role
Field office work will require reliable transportation
Preparation and Presentation on subject matter may be requested during Interview process
Sponsorship for US employment is not available now or in the future for this position.
Relocation assistance is not available for this position.
Offered compensation will be based on location and individual qualifications. The expected range is $56,000.00 - $75,000.00.
About AECOM
AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10113846
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: West
Career Area: Marketing & Communications
Work Location Model: On-Site
Legal Entity: AECOM Technical Services Inc