Job Information
AECOM Transportation Management Center Senior Supervisor in Franklin, Tennessee
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is currently pursuing an experienced Transportation Management Center Senior Supervisor to support various projects located within the Franklin, TN area.
Responsible for the organizational management and direct supervision of the Traffic Management Center (TMC) operations staff, facilitating a cohesive and balanced operation
Acts as the primary point of contact, on-site, for the client agency
Review applicant resumes, conduct interviews, and recommend for hire/advancement
Administrative functions, including: invoice processing, shift scheduling, liaising with AECOM corporate management, staff recruitment, training, payroll processing, personnel performance reviews, and conflict resolution
Develop and maintain routine personnel performance assessments
Coordination of traffic signal operations between client signal system engineers and AECOM control room staff
Maintain 24/7 awareness of the control room’s equipment status, coordinating service failures with field maintenance and information technology staff to ensure maximum system availability
Coordinate with client on citizen issues related to complaints, inquiries, and public information requests
Share (or assume) responsibilities with (for) the client for TMC public relations activities such as: TMC public outreach efforts, facility tours, presentations, and Traffic Incident Management (TIM) team meetings
Routinely report to client and company stakeholders on the operation’s efficiency and effectiveness in providing regional traffic management, traveler information, incident management, traffic signal operations, and active vehicle detection systems. Prepare regular reports on the performance of the system based on pre-determined measures of effectiveness
Assist in maintaining sounds freeway operations by: guiding essential control room operation decisions, developing special event response plans, participating in post-incident analysis exercises, and by ensuring that staff resources are being tasked in an impactful manner
Responsible for the comprehensive training and auditing of the operations staff
Effect Control Room staff meetings, as required
Participate in meetings, conferences, and committees as appropriate as assigned by the client
Write and maintain technical documents, including but not limited to the TMC Operations
Manual/Standard Operations Procedures, training programs, and TMC website content
Serve, eventually, as a subject matter expert for the client and AECOM on TMC control room operations, freeway incident management, operations statistical analysis, and field maintenance practices
Qualifications
Minimum Requirements:
Bachelor’s Degree plus ten (10) years of related experience or demonstrated equivalency of experience and/or education, including two (2) years of leadership within a transportation, public safety, or commercial operations environment
Valid U.S. Driver’s License required to visit project sites, clients, and other AECOM offices. As a condition of employment, selected candidate must pass a Motor Vehicle Records review
Due to the projects associated with this position a US Citizenship is required
Preferred Requirements:
General knowledge of Intelligent Transportation Systems (ITS) and traffic engineering principles and standard
Skilled in the use of Advanced Traffic Management Systems (ATMS) applications
Skilled in report writing, technical writing, management team presentations, spreadsheet analysis, and interoffice communication
Ability to be calm and effective under pressure and in a variety of work conditions
Ability to coordinate real time activities and initiate immediate priorities, for self and support staffAbility and willingness to work alternate work schedules and be on-call 24 hours/day
Skilled in standard software applications such as Microsoft Office (Word,Excel, Power)
Point, Access, Outlook)
Full-range of physical mobility, visual acuity, and general good health
Radio and phone communications experience
Geographic familiarity with regional arterial and interstate road network
Additional Information
Sponsorship for US employment authorization is not available now or in the future for this position
Relocation is not available for this position
Offered compensation will be based on location and individual qualifications. The expected range is $83,179.00 - $153,881.00.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10114321
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: East
Career Area: Operations & Maintenance
Work Location Model: On-Site
Legal Entity: AECOM Technical Services Inc