AECOM Employee Concerns Manager in Carlsbad, New Mexico

United States of America - New Mexico, Carlsbad

Job Summary

Nuclear Waste Partnership, an LLC of AECOM, is seeking an

Employee Concerns Manager to be based in our Carlsbad, New Mexico location.

This position reports directly to the NWP President and General Manager, providing technical direction and administration of the Employee Concerns Program (ECP). The ECP Manager will be responsible for evaluating concerns raised through the NWP Employee Concerns Program by NWP employees and subcontractors executing work under the NWP contract. The ECP Manager will provide the company and subcontractor personnel with an independent and objective avenue for investigation of reported concerns related to areas including but not limited to: Nuclear/Radiological Safety, other Safety, Health, Quality, Security, Waste Fraud & Abuse, Environmental, Harassment, Retaliation, Intimidation, Discrimination, "Chilling Effect", and Safety Conscious Work Environment. The ECP Manager will be expected to be in the field and to interface with NWP and subcontractor employees on a regular basis to proactively seek input about their concerns and overall morale.

The ECP Manager must be detail oriented in order to maintain detailed records, both hard copy and data base, prepare, compose reports and assist in developing corrective actions based upon observations of fact finding.

The ECP Manager will be required to develop investigative questioning techniques including interviewing and investigation strategies unique to each circumstance in order to ensure accurate conclusive results are reached from the integration of the raw information/material gathered and the information obtained from the individual interviews. Other related duties will include the preparation of management reports and performance indicators or narratives and the ability to analyze trends and corrective actions in support of the resolution of substantiated concerns. The ECP Manager will be required to prepare and conduct presentations and training, as needed and/or requested by NWP management.

Responsibilities include but are not limited to:

  • Serving as Company Level subject matter expert for Employee Concerns.

  • Ensuring programs are in place to promptly respond to and address employee concerns.

  • Coordinating, conducting investigations and ensuring that cognizant project and line management, legal counsel, human resources, security, other subject matter experts, and external resources are involved as appropriate.

  • Interfacing with DOE-HQ, and DOE-CBFO on ECP issues.

  • Conducting effective employee and management training regarding ECP services, processes, and procedures.

  • Ensure that all concerns are treated confidentially and that every reasonable effort is taken to protect the identity of the Concerned Individual, if requested, and any confidential information.

  • Review each concern for applicability under the Issues Management Program.

  • Either directly lead the investigation of concerns, or, if appropriate, transfer the investigation of the concern (retaining responsibility for coordination and overall management) to Department Management, Security, Human Resources, ESQRB, etc.

  • Provide appropriate and timely feedback about ongoing investigation activities to Concerned Individuals.

The ECP Manager’s responsibilities will consist of compiling and relating data from various sources, identifying concerns, securing relevant information and identifying the interrelationships of subject matter with individual respondents, incidents and/or circumstances. The ECP Manager will critically evaluate situations and determine logical results based on gleaning factual information from intervening circumstances. The ECP Manager will gather information and extract information for decision making through application of unique fact finding techniques and evaluating methods combined with attentive and effective listening habits.

The ECP Manager’s responsibilities will also require a general knowledge of employee protection laws, and must include extensive knowledge of Employee protection requirements identified in various DOE orders and other statutes and regulations.

The ECP Manager’s responsibilities will require direct interface with all levels of NWP Management, Department of Energy, Department of Labor, and may include other federal agencies including congressional inquiries or hearings, or testifying as necessary in legal proceedings both administrative and in the court system as necessary.

Minimum Requirements

  • Bachelor’s degree in Business, Human Resources, or other related field.

  • Ten (10) years’ experience performing Human Resources related, or other workplace investigations such as program audits, QA audits and analysis, workplace safety audits, causal analysis investigations, or other experience performing investigations and/or audits for compliance with Company procedures and processes, Federal or State orders and/or statutes and regulations.

  • Due to the nature of the work, candidates must be US Citizens.

Preferred Qualifications

  • Previous DOE experience is desired.

  • Previous Experience with an Employee Concerns Program is preferred.

  • Previous DOE complex experience performing or managing an employee concerns program, or experience in an audit, human resources, QA, Safety, or other field requiring performance of detailed investigations and analysis for compliance with important business and State / Federal regulations and requirements would be a plus.

  • Previous WIPP experience is preferred.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster.

Company: Nuclear Waste Partnership LLC (NWP)

Position Title: Site Project Manager

No. of Openings: 1

NWP Requisition No.: 18:140

Hiring Manager: M. Ramirez

This position is being posted for NWP. NWP will follow their own hiring processes and procedures but will document steps in Brass Ring. AECOM works under a corporate reach back agreement with them.

Hiring documents are available at the LLC site with LLC HR Representative.

Job Category Human Resources

Business Line Government

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 197249BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.