Job Information
AECOM Cityworks Administrator in Baltimore, Maryland
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a highly talented, energetic technology minded professional for immediate employment in the Baltimore, Maryland office. The Cityworks and AGOL/Portal Administrator position will reside within AECOM’s Water Business Line and support both internal and external clients within other business lines. This position will support a wide variety of AECOM projects including municipal infrastructure and asset management, environmental permitting, construction, site assessments, inspections, energy infrastructure development, water resources, transportation systems, and more. A successful candidate will work both independently and in close coordination with various AECOM staff and project teams to develop, deploy and support both Cityworks and enterprise GIS solutions critical to successful project delivery.
Responsibilities:
The incumbent in this position will maintain, develop and improve, the Cityworks platform to meet the necessary daily, monthly and yearly functions of each client. This will also include standing up new domains as establishments are awarded and maintaining user permissions across all domains. The Administrator will work directly with Management to ensure the goals of the company are being incorporated into the Cityworks platform.
The Administrator will work in an environment of routinely sensitive and confidential issues; therefore, the person in this position must have the ability to achieve policy objectives, including accountability for confidentiality of information. As a responsible professional, the Administrator must be able to work independently and exercise initiative and judgment in the performance of the core job responsibilities of this position.
The Administrator is skilled in the ability to answer questions and find immediate solutions as needed to facilitate a dynamic and high performance organization. This position will interface with corporate accounting, information technology, operations and human capital management department personnel to ensure compliance with accounting, contracting, payroll, personnel policies, procedures, requirements and guidelines, and will also assist internal customers with on-demand support as needed including reporting, training, work analysis, integration and troubleshooting.
Other responsibilities may include:
Administer AMS Designer to include template configuration for work orders, inspections and service requests to include security and imbedded account information and other functionality within system
Setup and revocation of user rights across multiple services and locations (Cityworks and server permissions)
Setup and configuration of Subsidiaries’ domains as they are added
Create and maintain data dictionary for the Cityworks production database
Create and maintain advanced reports utilizing SSRS, and SQL as needed
Continuously review workflows to establish innovative enhancements to Cityworks data entry and operational reports
Analyze and/or resolves hardware, software, and application problems as required to ensure the continued stable use of application
Coordinate the resolution of network hardware, software and application problems between subsidiaries, technical support, implementation partner and Cityworks support desk
Create technical documents and computer training materials, and trains users in use of Cityworks
Create reports, perform queries, and create validation tools for end users and supervisorial staff
Research, recommend and implement solutions effectively and utilize specialized department software and hardware to accomplish department goals or improve department efficiency
Gather and review technical requirements to meet data collection, development standards and implement quality assurance procedures.
Utilize Python, Model Builder, Microsoft Power Automate, Microsoft Flow, and other commonly used scripting tools to automate workflows and streamline routine processes and tasks.
Utilize Cityworks and Esri Dashboarding tools.
Qualifications
Minimum Requirements:
BA/BS Degree + 6 YORE or demonstrated equivalency of experience and/or education
At least 3 years’ experience with Computerized Maintenance Management Systems (CMMS)
Experience with Cityworks administration and usage
Knowledge of the Esri ArcGIS suite of software Proficiency with the Esri ArcGIS suite of products
Experience with dashboarding platforms, including Esri, Cityworks and PowerBI
Microsoft SQL Server: Possess in-depth knowledge and be able to program tables, views, triggers and functions for accurate and timely extraction of data from system
SQL Server Reporting Services: High proficiency in publishing to reports directory, extracting data sources, building data sets and presenting information effectively to be used for making decisions or reporting out to external sources
Ability to handle confidential and sensitive information
Able to work independently, innovate and produce results with minimal supervision
Preferred Qualifications:
Strong knowledge of Cityworks AMS, Excel and/or Visio
Decision making skills for applying professional/managerial principles and judgment, within overall direction established by senior management
Problem solving skills for solving complex technical or strategic problems, applying technology or business approaches in new ways, recommending and developing and new alternatives
Strong written communication skills for writing reports, lesson plans, workshop materials and correspondence
Strong leadership skills, including ability to work effectively with all levels throughout organization and across functional lines
Additional Information
Sponsorship for US employment authorization is not available now or in the future for this position.
Relocation is not available for this role.
AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D and disability benefits, paid time off, leaves of absence, voluntary benefits, perks, wellness and global well-being, and global EAP, Business Travel and Service Awards programs.
Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The salary range for this position is $70,222.96 - $129,912.47.
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10097387
Business Line: Water
Business Group: DCS
Strategic Business Unit: East
Career Area: Digital & Engineering Technology
Work Location Model: On-Site